Ordering and Delivery

How to make order :

Step 1: Shopping Cart

Select the colour, size and quantity, and then click on 'Add to Cart'. You can continue shopping by clicking on another category or thumbnail. Else, you can proceed to check out by clicking on View Shopping Cart.

Step 2: Login Info

If you are a registered shopper, please use your registered email address to login. Else you will need to register an account.

Step 3 : Mode of Delivery

Please select Normal or Register Mail as mode of delivery.

Step 4 : Mode of Payment

Please select
1. Internet Banking (DBS/POSB/UOB)
2. ATM Transfers (DBS/POSB/UOB)
3. Interbank Transfer

Step 5 : Confirmation of Order

Delivery :

Normal Mail

Normal mails usually arrive within 2 working days, but may take up to 5 working days from the shipped date, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond our control.

Chicalley will not be responsible for any lost mails in such instances. It is up to our discretion and of goodwill that we help check with the mail service provider with regards to the missing packages. For SingPost, you can enquire about your packages here or call them at 1605 (local) or +65 6841 2000 (overseas). We advise our customers to use registered mail to better ensure that the package will arrive safely at your doorsteps.

Registered Mail

Registered mail involves an additional standard charge of S$2.24. Registered packages usually arrive within 2 working days, but may take up to 5 working days from the shipped date, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond our control.

Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. A tracking number, or registered article number (RA#), allows you to check the status of the package with the mail service provider. For SingPost, you can track the status of your package here.

Click here to check your status.